****** - Verified Buyer
4.5
Despite the fact that this company tries as hard as possible to look dubious (engaging in aggressive marketing, planting "news stories" and their own reviews, etc), the product actually seems fairly decent. It works, largely as advertised, but here are a few things you should know up front:1. It is not nearly as easy to setup as they claim. Don't believe all the dot-com malarkey about 10 minutes. It will require at least an hour, and quite likely a backache along the way. The video has one useful tip about soaking the tube end in hot water before trying to attach it to the nipple. I'll add one more piece of advice: when you're attaching it, don't try to push it on, but rather twist it back and forth.2. Do not assume you'll be able to install it right away. Many toilets require a special adapter. Even if yours doesn't, you may want to get their cold-water adapter kit for under the sink. You'll have to order these things directly from their website since Amazon doesn't carry them. Though they're not expensive, expect a week's delay.3. You won't be able to find much useful info on the web. This is partly because Tushy has aggressively scrubbed the internet, planted favorable articles, etc. But it's also because their documentation is typical dumbed-down dot-com nonsense. "Everything is for the best in the best of all possible products, so who needs actual information?" If they spent less time on cutesy euphemisms for #2 and more time clarifying the technical side of the product, we'd all be better off. For example, good luck trying to find the hose fitting sizes without measuring them yourself.4. Don't expect the warm water function to work. Their maximum "warm" setting basically is cold. I'm not sure whether they're afraid of somewhat burning their tuckus and suing or that they miscalibrated the ratio, but basically their warm water function is worthless. I'd advise not wasting money on the "spa" and just getting the "classic".5. I don't like their hose-line attachments. One is ok, but the undersink cold water-nipple attachment has no barbs or compression fitting (like a typical undersink filter would, for example) Bear in mind that if the hose detaches, water will flow indefinitely until you notice and stop it. This has the potential to create a catastrophic mess. My advice if using this thing is to turn off the under-sink valves if you're going to be away for a long time. The security of the fitting is of paramount importance, and one can't help but suspect Tushy was too busy flitting around, joking about tuckuses, to take such mundane details seriously. Very annoying. Most likely, I'll try to jury-rig something safer.The gist is that this thing works. Yes, it's a bidet and does the job. The self-cleaning function is nice and the retracting nozzle is clever. The stream is WAY stronger than on a European style Bidet, so be aware of this. If you're trying it when you're off the pot, hold your hand over it or the water will launch across the room. However, when you're on the pot there's no issue.Aside from the security of the hose attachment, I have no major complaints. And the price is quite good.I bought this for my 93 year old Dad and 86 year old Mom. My Dad has Dementia and I have to adjust and turn it on for him. He needs help cleaning himself and this bum wash decreases the daily bath. I give him a bath 3Xweek and wash him up daily to keep him clean. This has helped me a lot. My Mom never used it, she said the nob was too hard for her fingers to turn on, she had diabetes and numbness in her fingers. I also bought one for my bathroom and I love it. You have to be careful when turning the pressure on, it can be very heavy pressure on your bum or front area. I installed it in the summer but has not used the warm water settings as yet. I might need it in the winter.Update:I originally complained that you aren't going to get anything close to a warm water experience with this item and that's true if you install it following the directions. What you need to do is turn down the cold water supply relative to the total water supply volume in order to allow more hot water to be added to the mix.That isn't stated anywhere but makes sense. However, you will now find it takes longer to fill the toilet tank and the force of water from the bidet will now be less than when you had the cold water supply on full.Try adding more or less cold water to your mix to find what works for you. Also, priming the hot water supply by running the bathroom sink goes a long way towards a better experience, but you'll use more water of course than just what is typically used to flush the bowl clean.Once you take these extra steps you will have the warm water soaking you thought you would receive when you bought this thing but didn't experience it when first installed. No other changes to my original review below. Three stars remains my rating. One other update...I added a water leak sensor to my home's SimpliSafe system to alert me if the "push-in" hot water supply line should manage to "push-out" while we're not home or during the night while we're sleeping.Original:The design leaves me concerned about the viability of this product. The warm water supply line has a "push-in" connection at the point it connects to the bidet....not a threaded coupling. What? I'm supposed to hope that it stays in place while I'm out of town and the line is pressurized with no one home to monitor it. The line "slips in" to connect...seems entirely possible it can slip out just as well. And, if it does you've got a direct water supply line that's going to dump water everywhere until you turn it off under the sink. Oh, wait...you're not home. Damn. Its a dumb design, a single point of failure with potentially catastrophic results.The control box hangs on by a rather thin arm from the toilet bowl and moves way to much up and down to feel well secured or well made. If someone applies too much pressure to the box, like trying to turn the slippery bamboo knobs or loosing footing while sitting or standing, you run the risk of cracking this support arm. Again, poor design.The product is almost entirely made of plastic so I don't understand the $120 price tag. Also, there is no disclosure anywhere but its $10 to return it.It does the job intended so that saved it from a lower rating but 3 stars is what it deserves for the reasons stated and the premium price tag. It would benefit from some engineering improvements.I bought a different bidet a few years ago for my personal bathroom and wanted to upgrade when I finally added one to the hall bath. I love this thing! I might replace my other bidet with a tushy now. The temperature control, flow, and angle are all very simple but effective. 5 stars!Easy to deal with the seller and elegant product suits well to the toilet seat. East to install and ultimate benefit. Much more better than others out there.
